• Product
• Services
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• Floating
• Company

• Installation
• Design
• Consultation

Consultation

Based on our accumulated experience operating spas for many years and looking after approximately 70,000 clients, we have issued an operating manual which contains answers to all relevant questions regarding customer care, administration and which can serve as a guideline for marketing and PR matters. Combined with a brief training unit, this manual will guarantee that all operational processes in your float studio run smoothly.

Competence

• Customer Care
  The way a customer is treated and addressed in a wellness studio has a large influence on his or her personal float experience and, on a larger scale, on how successful the float studio is. Staff should therefore be well trained in the facts of floating and learn how to organise efficiently to be able to provide superior customer care.
• Administration
  Our training materials comprise all administrative processes, which are necessary to run a float studio smoothly. They are explained clearly and supported by forms and calculation tables.
• Marketing / PR
  Drawing from our experience operating studios at 9 different locations, we have devised a marketing concept, which includes the following components:
  • Price system / special prices
  • Newsletter system
  • Client communication at the float centre
  • Data on various marketing tools
  • Targeted press work and a comprehensive press folder